How to Fix Netgear WiFi Keeps Disconnecting Issue?

What if you are in the middle of something and your Netgear extender WiFi keeps on disconnecting. Then, it's a severe headache. But don't panic, this kind of issue is encountered by many netizens. Therefore, to make things easier, we have come up with basic troubleshooting methods to help you resolve Netgear WiFi keeps disconnecting issue without any difficulty.

Possible Reasons

1. Improper placement

2. Faulty internet connection

3. Unstable power source

4. Outdated Netgear extender firmware

Troubleshoot: Netgear WiFi Keeps Disconnecting Issue

Reboot Your Netgear Extender

Before executing any other troubleshooting hack, we suggest users reboot their Netgear extenders. Sometimes minor technical glitches cause your WiFi to disconnect on its own and rebooting the extender can fix that.

To Reboot: 

 1. You need to disconnect all your WiFi-enabled devices from the extender.

2. Turn it off and unplug the extender from the power source.

3. Wait for a while before plugging it again into the power outlet.

4. Turn on your Netgear extender and connect your WiFi-enabled devices to the Netgear extender using Netgear_ext SSID.

Now, see if the issue continues to exist or not. If the issue still persists, then read further to get more knowledge.

Place Your Extender Ideally

The placement of your device should be away from devices such as cordless phones, Bluetooth speakers, microwaves, and other smart home appliances which use radio signals for transmission. These objects can disrupt the WiFi signals and cause the Netgear extender keeps disconnecting issue.

Verify Internet Connection

You need to make sure that your extender is well connected to the Internet. If you have connected your device through a wired cable, inspect the Ethernet cable you are using doesn't have any kind of wear or tear. Else, you'll unable to resolve Netgear WiFi extender keeps on disconnecting issue. If you are using a wireless connection, then ensure that the placement of your Netgear extender is within the range of your home router to prevent any further connectivity issues.

Check the Power Supply

Ensure that the power socket through which your extender is connected doesn't have any damage. Any damage or short-circuit in the power socket can cause a power outage. Therefore, switch to another power socket to avoid any further issues. Moreover, don't forget to check the AC cable of your Netgear extender. Sometimes old or worn-out power cables can cause trouble. To avoid such issues, you need to fix them or replace them with new ones.

Update Netgear Extender Firmware

If you are using an outdated version of Netgear extender firmware, then you may get stuck with an issue. Therefore, update the firmware of Netgear extender to its latest version.

To update firmware: 

 1. You need to switch on your Netgear extender and computer device.

2. Go to the internet browser on your computer device.

3. Type in the address bar and hit the Enter button.

4. Then, you will be directed to the Netgear extender login page where you are required to enter Netgear default username and password in their respective fields.

5. After entering the required information, click the Log In button.

6. Once you have logged in successfully, then the Netgear extender setup wizard will appear on the screen.

7. Then, head to the Advanced tab, click the Administration option, and select Firmware Update.

8. Next, you are required to click the Check button to look for the new updates.

9. If the new updates are available, select Yes to begin the update process of your Netgear extender firmware.

10. Thereafter, you need to follow the on-screen instruction to complete the Netgear extender firmware update.

11. Well done! You have successfully updated your Netgear extender firmware to its latest version. Now, check the issue you were facing has been resolved or not. If not, then hold your breath and read further.

Reset and Re-configure Your Netgear Extender

If none of the above-mentioned troubleshooting methods work for you, then you need to reset your Netgear extender and re-configure it from the scratch. However, many users aren't aware of the process to reset Netgear WiFi extender. If you also have the same fate, then don't panic. Here, we have discussed simple steps to reset your Netgear extender.

To Reset:

1. You need to find the Reset button located on your Netgear extender.

2. Once you have identified the button, press and hold the Reset button using the pin-pointed object till the LEDs start blinking.

3. Then, your Netgear extender will restart automatically and will be restored to the default factory settings.

Now, you need to reconfigure your Netgear extender from the start to access the Netgear Genie setup wizard.

Hopefully, by executing the above-mentioned troubleshooting hacks, you will be able to fix the Netgear WiFi extender keeps disconnecting issue. If you are aware of any other troubleshooting method which we forgot to mention in the article, then let us know by commenting below.